Frequently Asked Questions
About our Bird’s Nest
What grade of bird’s nest do you use?
We use 100% traditional hand-cleaned premium grade bird’s nest from Malaysia’s farms. There is no bleaching, nor any harmful ingredient apply to beautify our products.
What are the benefits of consuming bird's nest?
Regular consumption of bird’s nest can strengthen our respiratory system and has traditionally been used to enhance one’s complexion due to its high collagen content.
Are there any preservatives in your edible bird’s nest?
We use 100% all-natural ingredients in our products and prepared freshly. No preservatives and additives are added, as we use a high-heat process to treat our products, which extends their shelf life.
What is the portion of bird’s nest in each bottle?
Each bottles contains 2 grams of dry bird’s nest in each bottle.
How do I store the edible bird’s nest?
The shelf life of an unopened bottle of bird's nest is 1 year, and it must be kept in a cool and dry place and away from direct sunlight. Once opened, we recommend finishing the whole bottle.
Is your bird’s nest harvest ethically?
Our bird's nests are harvested in bird houses in Malaysia follow local regulated guideline to ensure that the environment and eco system is intact. It is paramount for the farmer to keep the birds come back to nest again.
What is the preparation process?
The bird’s nest is cleaned by hand and meticulously pick up the small hair and dust remained after washed. Our product is bottled and prepared in Malaysia according to strict regulatory standards.
Is it safe for pregnant women and children?
Our bird's nest is safe for pregnant women and children. We recommend consuming the bird's nest in moderation.
About our Black & White Fungus Collagen & drink
What sort of fungus do you use?
We source the best quality black and white fungus from regulated license farmers in China and Taiwan. There are no harmful components in growing the fungus and it is strictly follow the local food safety guidelines.
Is it safe for children?
Our black and white fungus collagen and drinks are safe for children. We recommend consuming in moderation.
What is the preparation process?
The black and white fungus are cleaned by hand and cooked for long hours to extract the desire results. Our product is bottled and prepared in Malaysia according to strict regulatory standards.
How do I store the black and white fungus collagen and drink?
The shelf life of an unopened bottle of black and white collagen and drink is 1 year, and it must be kept in a cool and dry place and away from direct sunlight. Once opened, we recommend finishing the whole bottle.
Is it safe for pregnant women?
There is no scientific evidence that pregnant women cannot take black and white fungus collagen and drink, However, we recommend seeking your medical doctor advise before consuming.
Are there any preservatives in your products?
We use 100% all-natural ingredients in our products and prepared freshly. No preservatives and additives are added, as we use a high-heat process to treat our products, which extends their shelf life.
What are the benefits of consuming black & white collagen & drink?
White fungus is a wild medicinal mushroom that's been used in traditional Chinese medicine for centuries.
It's rich in fiber and chains of carbohydrates called
polysaccharides, which provide it with health benefits like improved brain, heart, skin, and immune health.
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Black fungus can help protecting liver, lowering cholesterol, and boosting gut health. It's also packed with fiber and antioxidants. This fungus has also low calorie source of fiber, protein, and antioxidants. They may also mitigate the
risk of developing serious health conditions, such as Alzheimer's, heart disease, cancer, and diabetes.
Shipping & Purchasing
How much is the shipping fee?
Shipping fee will be charged in according to the rate imposed by the service providers. The rates may subject to the size and weight and the destination
How do I order?
At this point in time, we only retail through physical store and online channels. You may come to pick up physically at 108, Jalan Burma 10050 Georgetown PENANG or we can deliver to your doorstep via reliable service provider. However, deliveries are usually quite efficient, and we typically get orders to customers within 3-5 business days. You can make an order at shopee and lazada.
How do I make payment?
We accept credit/debit cards, Duit Now & Touch n Go